top of page

Shipment Information


International & Non-EU Shipments:
Orders will be shipped via DHL International service unless otherwise agreed in advance. Deliveries will require a signature. Genninger Studio is not responsible for DHL delivery delays or any non-delivery. The client will pay all customs tax charges, and Genninger Studio is not responsible for customs delays. If there are no delays, delivery can take 3-10 business days. The minimum delivery charge is 38 euros and can change due to the quantity of items in the shipment. Goblet's orders, depending on quantity, may incur additional charges. Sculpture, mirrors, and lighting orders will incur additional shipment and insurance charges.

 

EU Shipments:
All shipments will be via DHL unless otherwise agreed upon in advance. Customers will be charged shipment costs at the time of purchase. Genninger Studio is not responsible for DHL delivery delays or non-delivery. Deliveries will require a signature. The client is responsible for paying any tax or VAT charges. Delivery can take 3-10 business days if there are no delays. The minimum delivery charge is 38 euros and can change due to the quantity of items in the shipment. Goblet's orders, depending on quantity, may incur additional charges. Sculpture, mirrors, and lighting orders will incur additional shipment and insurance charges.

 

Italian Shipments: 
All shipments will be via DHL unless otherwise agreed upon in advance. Deliveries will require a signature. The minimum delivery charge is 25 euros and can change due to the quantity of items in the shipment. Customers will be charged shipment costs at the time of purchase. Genninger Studio is not responsible for DHL delivery delays or non-delivery. The client is responsible for paying all customs tax charges. Delivery can take 3-10 business days if there are no delays.
 

bottom of page